Policies

Scheduling and Policies

Online Scheduling

• Appointments are scheduled according to service duration

Cancellation Policy

Cancellation and No-Show Policy

To ensure a smooth experience for all clients, please note the following policies:

• Late Cancellations: If you need to reschedule or cancel within 24 hours of your appointment time, a 30% service fee will be automatically applied.
• No-Shows: Failure to attend your scheduled appointment will incur a 50% service fee.
• Promotions and Offers: During promotional periods, the no-show and cancellation fee will be 50% of the service price.

Booking and Deposit Policy

To secure your appointment time, a deposit is required at the time of booking. The deposit amount will vary depending on the service and any ongoing promotions, ranging from 30% to 50% of the total service price. This deposit will be applied to your final bill, ensuring a smooth and efficient experience for all clients.

Pre-Appointment Preparation

• Clean Lashes: Arrive with lashes free of eyeliner, mascara, and makeup to ensure full application time.
• Fill Requirements: Have at least 60% of lashes remaining to book a fill; otherwise, book a full set + removal.
• Deposit Required: New bookings require a deposit at the time of booking.
• Contact Lenses: Please do not wear contact lenses to your appointment

Payment Policy

• Cashless Business: We accept major credit cards for your convenience.

Late Policy

• Please inform us if you expect to be late. Arrivals more than 15 minutes after the scheduled appointment time will require rescheduling.